Frequently Asked Questions
How far is Oakthwaite House from Keswick town centre?
We are about a 5-minute walk from Keswick town centre.
Does Oakthwaite House have private parking?
We do not have private parking. Parking is on the street and is unrestricted. At most times parking in the vicinity of Oakthwaite House is not an issue. At busy times such as Bank Holiday weekends and key events parking can be a perennial issue across Keswick.
Does Oakthwaite House take one-night bookings?
Not in advance as a general rule, however please contact us directly to ascertain availability.
Does Oakthwaite House cater for families?
We do not cater for families with young children. We accommodate families with well behaved teenage children although adult rates apply throughout. There are many guesthouses in Keswick that cater for families. Please go to www.keswick.org for further assistance.
Does Oakthwaite House have a guest lounge?
We do not have a guest lounge. There are numerous pubs and restaurants in the town, only a 5-minute walk, for our guests to socialize in.
What time is check in / check out / housekeeping?
Check in is from 5:00 pm till 7:00 pm (1700 hrs till 1900 hrs).
Please see under ‘Other’ on the T&Cs page for information regarding ‘early check in’ requests.
Being a family-run guesthouse we strongly urge advance notice for arrival after 7:00 pm (1900 hrs), and arrival after 9:00 pm (2100 hrs) is by strict prior arrangement only, at least a week in advance, unless circumstances beyond one’s control dictate otherwise. Please note however that ‘check-ins’ after 10:00pm (2200hrs) are not possible (even in the event you are running late), as this, we have found, detrimentally disrupts other guests that may be sleeping.
Check out is by 10.30 am (1030 hrs) on the day of departure.
We kindly require guests to vacate their room between 10:30 am and 1:30 pm (1030 hrs and 1330 hrs) to allow for housekeeping. Increased communal area cleaning will be carried out due to Covid-19 guidelines whilst restricted in guest bedroom spaces to reduce the risk to all.
What time is breakfast served?
Due to Covid-19 guidelines, breakfast service timings will be dependant on establishment occupancy and may run to two breakfast sittings.
- 1-2 room establishment occupancy: 0800hrs-0840hrs. (first sitting).
- 0840hrs-0850hrs – dining room clearance and sanitisation.
- 3-4 room establishment occupancy: 0850hrs-0930hrs. (second sitting).
Timings are to enable sanitisation between breakfast sittings.
If we have a 1 or 2 room occupancy in the establishment, then we will only carry out the first sitting. Guests will be required to follow these guidelines to ensure that we meet Covid-19 regulations and will be required to vacate the room.
We are really appreciative of your kind consideration and support in this matter.
Do you cater for special diets?
We can only do our best to cater for specific diets, specifically Coeliac, Gluten-free, Vegan, and Vegetarian. We would strongly urge guests with special diets or allergies to inform us and check with us in advance, preferably before booking, whether we can cater for them.
Does Oakthwaite House offer single occupancy?
How has COVID-19 affected your day-to-day operations?
We have followed all Government guidelines and have carried out a risk assessment specifically for Covid-19.
We have made changes to the way we operate for the safety of you our guests and also ourselves as hosts. With this in mind we are increasing and intensifying are day-to-day cleaning regime in communal areas, whilst limiting movement and routine in your social space. We also ask you to be respectful of social distancing whilst in the establishment for the benefit of all, and have added sanitisation stations throughout the establishment for your use.
At breakfast we our following Government guidelines and have now moved to a pre-ordered breakfast and as social distancing dictates, a 2 sitting breakfast service.
We are opening the dining room in the early evening for a short period of time so that guests can use it to eat Takeaway food. (Restricted to dining room social distancing guidelines).
Although we are in exceptional times, we are continually monitoring guidelines and will amend the way we carry out tasks as required.
We really do appreciate your kind consideration and support during this time.